What are the steps of the adoption process by consumers when faced with a new concept?

What are the steps of the adoption process by consumers when faced with a new concept?



a) Problem solving, purchase decision, post-purchase evaluation, need awareness

b) Awareness, purchase decision, evaluation, dissonance, interest

c) Awareness, interest, evaluation, trial, decision, confirmation

d) Purchase decision, post-purchase evaluation, problem solving, trial

e) Awareness, problem solving, purchase decision, post-purchase evaluation, dissonance



Answer: c) Awareness, interest, evaluation, trial, decision, confirmation


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Principles of Marketing

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