Which of the following is a characteristic of supply chain-oriented firms?
a. They are better off financially in the short run but often suffer in the long run.
b. They have managers with the vision required to do things that benefit the entire supply chain in the short run.
c. They focus on resolving customer complaints rather than building customer relationships.
d. They follow a safe plan rather than taking risks.
Answer: b. They have managers with the vision required to do things that benefit the entire supply chain in the short run.