As we discussed in class, services differ from products (goods) in along a variety of dimensions. Which characteristic of services means that marketers need to manage demand in peak periods and find ways to use capacity in off-periods? The characteristic of:
a.
Inseparability
b.
Perishability of Inventory
c.
Inconsistency
d.
Intangibility
e.
Indecisive
Answer: Perishability of Inventory