When John, an expatriate manager for Kinetics USA went to work in the company's Thailand operations, he was often frustrated when his staff showed up thirty minutes late for meetings and did not have an explanation for their tardiness. He remarked to Lisa, his wife, "back home in the Canton, Ohio office, meetings started on the dot and everyone better be there. Why can't my Thai staff do the same?" According to Mendenhall and Oddou, an expatriate manager like John who tends to treat Thai nationals as if they were home-country nationals lacks the dimension of
A. cultural toughness.
B. self-orientation.
C. power distance.
D. perceptual ability.
E. willingness to communicate.
Answer: D. perceptual ability