Prasana went to the supermarket to purchase a bag of coffee beans. She was in a hurry and quickly reached for the silver and brown package displaying a circular logo in green ink. When she got home to unpack the​ groceries, she realized that in her haste she​ hadn't seen the slight subtlety of packaging difference and had mistakenly picked up Starlucks brand coffee rather than Starbucks. This is a prime example of​ _______________.

Prasana went to the supermarket to purchase a bag of coffee beans. She was in a hurry and quickly reached for the silver and brown package displaying a circular logo in green ink. When she got home to unpack the​ groceries, she realized that in her haste she​ hadn't seen the slight subtlety of packaging difference and had mistakenly picked up Starlucks brand coffee rather than Starbucks. This is a prime example of​ _______________.



Answer: consumer confusion


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