Craig's Craft Beer structures its company in such a way to encourage its most profitable older customers to remain loyal while also targeting a new generation of customers. What is Craig's Craft Beer attempting to build

Craig's Craft Beer structures its company in such a way to encourage its most profitable older customers to remain loyal while also targeting a new generation of customers. What is Craig's Craft Beer attempting to build


A. Customer loyalty
B. Customer lifetime value
C. Share of customer
D. Partner relationships
E. Customer equity


Answer: E. Customer equity


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