Which of the following is true with regard to the inside sales force of a company?
A) The inside sales force is invariably more attentive to customer needs than the outside sales force.
B) Unlike the outside sales force, the inside sales force does not require training.
C) Inside sales representatives engage in face-to-face interaction with customers.
D) The inside sales force is far more knowledgeable about customer habits than are outside salespeople.
E) Inside salespeople provide support for the outside sales force, freeing them to spend more time selling to major accounts and finding new prospects.
Answer: E) Inside salespeople provide support for the outside sales force, freeing them to spend more time selling to major accounts and finding new prospects.