Of the five primary activities in the value chain, ______ refers to how the firm communicates the value proposition to the marketplace.

Of the five primary activities in the value chain, ______ refers to how the firm communicates the value proposition to the marketplace.


a. Inbound logistics.
b. Operations.
c. Outbound logistics.
d. Marketing and sales.
e. Service.


Answer: d. Marketing and sales.


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Marketing Chapter 1

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