Like any effective salesperson, Frazer walks into a customer's office, shakes hands, looks the customer in the eye, and smiles. After exchanging pleasantries, Frazer will immediately try to create interest in his company's product and establish
A.
which type of follow-up will be needed.
B.
how much time has been allocated for the presentation.
C.
which of the alternative products to demonstrate.
D.
whether to quote a full price or discount price.
E.
where the customer is in the buying process.
Answer: E