The process of sending back to the prospect what you as a listener think the person meant, both in terms of content and in terms of feelings, is referred to as:

The process of sending back to the prospect what you as a listener think the person meant, both in terms of content and in terms of feelings, is referred to as:


A) surveying

B) active listening

C) probing

D) configuring a solution

E) interaction


Answer: B


Learn More :