The six-step presentation plan includes which of the following steps?
A) rehearsing, initial contact, presenting, demonstrating, closing, and servicing
B) approach, presentation, demonstration, negotiation, close, and servicing the sale
C) custom fitting, presentation, demonstration, negotiating, communicating, and closing
D) initial contact, presentation, demonstration, communication, closing, and servicing
E) preapproach, approach, rehearsing, presentation, negotiation, and closing
Answer: B) approach, presentation, demonstration, negotiation, close, and servicing the sale