________ arises from Internet-enabled capabilities that make possible a highly interactive and individualized information and exchange environment for shoppers and buyers.

________ arises from Internet-enabled capabilities that make possible a highly interactive and individualized information and exchange environment for shoppers and buyers.

________ arises from Internet-enabled capabilities that make possible a highly interactive and individualized information and exchange environment for shoppers and buyers.



a) Connectivity

b) Customerization

c) Customization

d) Communication

e) Convenience



Answer: c


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