To varying degrees, online consumers also benefit from __________, which is the growing practice of customizing not only a product but also personalizing the marketing and overall shopping and buying interaction for each customer.

To varying degrees, online consumers also benefit from __________, which is the growing practice of customizing not only a product but also personalizing the marketing and overall shopping and buying interaction for each customer.



a) connectivity

b) customerization

c) customer digitalization

d) online facilitation

e) intermediation



Answer: b


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