At the __________ stage in the personal selling process, a salesperson's physical appearance, speech habits, personality and even hygiene will have the greatest effect.
a) prospecting
b) preapproach
c) approach
d) presentation
e) close
Answer: c
Marketing MCQ
Marketing Chapter 20
At the __________ stage in the personal selling process, a salesperson's physical appearance, speech habits, personality and even hygiene will have the greatest effect.