_______ integrates everything that a​ company's sales,​ service, and marketing teams know about individual​ customers, providing a​ 360-degree view of the customer relationship.

_______ integrates everything that a​ company's sales,​ service, and marketing teams know about individual​ customers, providing a​ 360-degree view of the customer relationship.

_______ integrates everything that a​ company's sales,​ service, and marketing teams know about individual​ customers, providing a​ 360-degree view of the customer relationship.



A. A focus group

B. CRM

C. A commercial online database

D. Neuromarketing

E. Digital intelligence command center



Answer: B. CRM


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