According to Kurtz/lecture, all of the following are true of logistics and supply chain management EXCEPT:
a) Logistics as the process of coordinating the flow of information, goods, and services among members of the distribution channel
b) Supply chain as the compete sequence of suppliers and activities that contribute to the creation and delivery of merchandise
c) Upstream management as the controlling part of the supply chain that involves finished product storage, outbound logistics, marketing and sales, and customer service
d) radio-frequency identification (RFID) as a technology that uses a tiny chip with identification information that can be read by a scanner using radio waves from a distance
Answer: C