Which of the following defines order cycle time?
a. It is the amount of time between order placement and receipt of the customer's payment following order shipment.
b. It is the time delay between the packaging of an order and the shipment of the order.
c. It is the time delay between the placement of a customer's order and the customer's receipt of that order.
d. It is the amount of time between the placement of an order by a customer and the receipt of order confirmation.
Answer: c.