In class, we saw a video about a restaurant that Chef Ramsey helped out. They did not have a perfect result at their Mother's Day booking. Which of the following best captures the point of this example?
a.
A stitch in time saves nine.
b.
A dollar saved is a dollar earned.
c.
The customer is always right.
d.
Unhappy customers destroy reputations.
e.
Lower prices, higher sales.
Answer: Unhappy customers destroy reputations.