The ________ steps of the five-step marketing process are about understanding customers, creating customer value, and building strong customer relationships.
A) first two
B) first three
C) first four
D) last three
E) last four
Answer: C) first four
The ________ steps of the five-step marketing process are about understanding customers, creating customer value, and building strong customer relationships.
A) first two
B) first three
C) first four
D) last three
E) last four
Answer: C) first four