Which of the following has NOT contributed to the deeper, more interactive nature of today's customer relationships?
A) e-mail
B) Web sites
C) online social networks
D) traditional advertising
E) video sharing
Answer: D) traditional advertising
Which of the following has NOT contributed to the deeper, more interactive nature of today's customer relationships?
A) e-mail
B) Web sites
C) online social networks
D) traditional advertising
E) video sharing
Answer: D) traditional advertising