Which of the following statements about yield management systems (YMS) is true?
a. The first use of YMS was in the U.S. car industry as it looked for ways to compete with imports.
b. YMS eliminate the problem of simultaneous production and consumption from services.
c. YMS cannot be used by any other businesses but services.
d. YMS are complex pricing systems used to set equilibrium pricing points.
e. YMS are mathematically complex systems to make use of underutilized capacity and reduce the cost of perishability.
ANSWER: e