The reformulation of the original Coca-Cola to new Coca-Cola (Coca-Cola Classic) was one of the biggest decisions in the firm's history. Let's call Coke's decision to respond to Pepsi's market gains: Coke's "strategy and planning" and its initial withdrawal of original Coca-Cola and substitution of new Coca-Cola and Coke's "implementation" of this strategy. The spread of ill will among loyal original Coca-Cola customers after Coke announced the change in its formula is an example of:

The reformulation of the original Coca-Cola to new Coca-Cola (Coca-Cola Classic) was one of the biggest decisions in the firm's history. Let's call Coke's decision to respond to Pepsi's market gains: Coke's "strategy and planning" and its initial withdrawal of original Coca-Cola and substitution of new Coca-Cola and Coke's "implementation" of this strategy. The spread of ill will among loyal original Coca-Cola customers after Coke announced the change in its formula is an example of:



A.

appropriate strategy and effective implementation.


B.

appropriate strategy and ineffective implementation.


C.

inappropriate strategy and effective implementation.


D.

inappropriate strategy and ineffective implementation.



Answer: B


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