With the introduction of the internet, many people thought that all B-to-B shopping would be completed online and the need for distributors would be eliminated. However, distributors perform important functions for business customers including all of the following except:

With the introduction of the internet, many people thought that all B-to-B shopping would be completed online and the need for distributors would be eliminated. However, distributors perform important functions for business customers including all of the following except:


a. selling items at wholesale costs.

b. providing information and advice.

c. processing returns.

d. providing credit and delivery for purchases.



Answer: a. selling items at wholesale costs.


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